Privacy Policy

1. Introduction

Welcome to RAID Arena ("we," "our," or "us").

Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We collect information from you in several ways to provide, improve, and personalize your experience on RAID Arena.

a. Personal Data

• Name, username, and contact details (email address, phone number)
• Shipping or billing address (if applicable)
• Demographic details such as age, gender, or location
• Information provided when you register, participate in tournaments, communicate with us, or interact in chat rooms or message boards

b. Derivative and Technical Data

• Your IP address, browser type, operating system, and access times
• Pages viewed, referring websites, and activity logs
• Device information and app usage analytics

c. Cookies and Tracking Technologies

We may use cookies, local storage, or similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can manage or disable cookies in your browser settings.

3. How We Use Your Information

We use your information to:

• Create, manage, and secure your account
• Facilitate participation in tournaments and platform activities
• Track engagement and improve Service performance
• Generate personalized recommendations and profiles
• Monitor for suspicious, fraudulent, or illegal activity
• Communicate updates, offers, or new features
• Analyze usage trends and support internal business operations
• Develop algorithms to enhance competitiveness and fair play

We only use your information for legitimate business purposes and in compliance with applicable data protection laws.

4. Use of Game Footage and Media

By participating in tournaments or using RAID Arena services, you grant us permission to record and use your game footage, gameplay videos, screenshots, or live streams for marketing, promotional, or archival purposes across our official social media platforms (including YouTube, Twitch, X/Twitter, Facebook, and Instagram).

This may include visible usernames, gameplay actions, or audio such as voice chat. You will not receive compensation for such use.

If you wish to opt-out, please contact us at raid00arena@gmail.com.

5. Disclosure of Your Information

We may share your information in the following circumstances:

a. Legal Obligations

We may disclose your data if required by law or to protect our rights, comply with a legal obligation, or assist in investigations.

b. Service Providers and Partners

We may share information with trusted third-party vendors that provide services on our behalf, such as:

• Hosting and data storage
• Analytics and performance monitoring
• Customer support and communication tools
• Marketing and promotional support

All such partners are required to handle your data securely and in compliance with this Policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

When your information is no longer needed, we securely delete or anonymize it.

7. Security of Your Information

We employ industry-standard security measures — including encryption (SSL), firewalls, and access control — to protect your personal information.

However, no system is completely secure. While we strive to safeguard your data, we cannot guarantee absolute security against unauthorized access or breaches.

8. Children’s Privacy

RAID Arena does not knowingly collect personal information from children under the age of 13.

If you believe we may have collected data from a child without parental consent, please contact us immediately at raid00arena@gmail.com, and we will take prompt steps to delete the data.

9. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Withdraw consent for certain data uses
• Request restriction or portability of your data

To exercise these rights, contact us at raid00arena@gmail.com. We may verify your identity before processing such requests.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our practices. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Service after such changes constitutes your acceptance.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us at:

📧 Email: raid00arena@gmail.com

🏢 RAID Arena Team